• Reference Number: HEY1310/2025
• Departments: Infection Prevention and Control
• Last Updated: 31 October 2025

Introduction

This leaflet has been produced to give you general information about your upcoming telephone appointment with a sepsis nurse and should answer any questions that you may have about it. If, after reading it, you have any concerns or require further explanation, please contact secretaries on tel: 01482 461072

Why have you received this appointment?

You have received this follow-up appointment because you have been treated for an infection and/or sepsis during a recent hospital admission.

What is the Sepsis follow-up clinic?

This appointment should not cause you worry or concern. It is simply to discuss your hospital admission, check on how you are recovering and see if you require any additional support or information. We can give preventative advice, sign post you to other suitable services, or offer self-help guides to aid your recovery, or help you learn to live with any lasting effects of severe infection / sepsis.

Your appointment

Your appointment will last no longer than 20 minutes, however, if you would like a further follow up call, this can be arranged at the end of your appointment. School aged children do not have to miss school for the appointment- nurse discussion with a parent or carer will be sufficient if preferred. If you would prefer for us not to call you, or you need to re-arrange the appoint, please call our secretary on: tel: 01482 461072.

General Advice and Consent

Most of your questions should have been answered by this leaflet, but remember that this is only a starting point for discussion with the healthcare team.

Consent to treatment

Before any doctor, nurse or therapist examines or treats you, they must seek your consent or permission. In order to make a decision, you need to have information from health professionals about the treatment or investigation which is being offered to you. You should always ask them more questions if you do not understand or if you want more information.

The information you receive should be about your condition, the alternatives available to you, and whether it carries risks as well as the benefits. What is important is that your consent is genuine or valid. That means:

• you must be able to give your consent
• you must be given enough information to enable you to make a decision
• you must be acting under your own free will and not under the strong influence of another person

Information about you

We collect and use your information to provide you with care and treatment. As part of your care, information about you will be shared between members of a healthcare team, some of whom you may not meet. Your information may also be used to help train staff, to check the quality of our care, to manage and plan the health service, and to help with research. Wherever possible we use anonymous data.

We may pass on relevant information to other health organisations that provide you with care. All information is treated as strictly confidential and is not given to anyone who does not need it. If you have any concerns please ask your doctor, or the person caring for you.

Under the General Data Protection Regulation and the Data Protection Act 2018 we are responsible for maintaining the confidentiality of any information we hold about you. For further information visit the following page: Confidential Information about You.

If you or your carer needs information about your health and wellbeing and about your care and treatment in a different format, such as large print, braille or audio, due to disability, impairment or sensory loss, please advise a member of staff and this can be arranged.