- Reference Number: HEY-215/2017
- Departments: Oncology (Cancer Services), Palliative Care Team
- Last Updated: 18 December 2017
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Introduction
This leaflet has been produced to give you and your relatives / carer general information about the Specialist Palliative Care Team within the Hull University Teaching Hospitals NHS Trust. Most of your questions should be answered by this leaflet. It is not intended to replace the discussion between you and your doctor, but may act as a starting point for discussion. If after reading it you have any concerns or require further explanation, please discuss this with a member of the healthcare team caring for you.
The Specialist Palliative Care Team
My name is …………………………………. and I will be your named Palliative Care Specialist Nurse (key worker). I work as part of a Specialist Palliative Care Team which consists of a number of Macmillan Clinical Nurse Specialists and Consultants in Palliative Medicine. I am based at the Queen’s Centre for Oncology and Haematology at Castle Hill Hospital in Cottingham but I also see patients at the Hull Royal Infirmary site.
The Palliative Care Specialist Nurse works as a key member of the multi-disciplinary team (MDT), providing expert knowledge in the management of patients with palliative care needs. We see patients with either cancer or non-cancer illnesses. The extended palliative care team includes a social worker, pharmacist, dietitian, physiotherapist, occupational therapist and chaplain.
How the Specialist Palliative Care Team can help you
The Specialist Palliative Care Team will work alongside other teams caring for you.
We aim to:
- Provide advice on any pain or symptoms you may have
- Give you the opportunity to talk through any information you have been given and provide further information as needed
- Offer emotional support to you and your carer / family members
- Help you make informed decisions about your care
- Coordinate care and provide a link with other professionals
- Provide specialist nursing advice
Contacting the Specialist Palliative Care Team
The Specialist Palliative Care Team work 7 days a week (8.00am – 6.00pm) including Bank Holidays. You can contact the Specialist Palliative Care Team on either (01482) 461146 or (01482) 461147. If I am not in the office please leave a message on the answer phone and either I or one of the team will return your call as soon as possible.
The Specialist Palliative Care Team visit and provide advice to patients in hospital, but do not visit patients in their own home. We also hold Consultant-led out-patient clinics, which are held at the Queen’s Centre at Castle Hill Hospital and also at the Dove House Hospice, Chamberlain Road, Hull.
Out of hours palliative care advice
If you require Specialist Palliative Care advice at home during the night or at weekends you should contact your community nursing team or GP.
Other useful contacts: ……………………………………………………………………………………………………………………………………..
………………………………………………………………………………………………………………………………………………………………..
Useful addresses and contact numbers
Macmillan Information Centre
The Macmillan Information Centre is based in the main reception of the Queen’s Centre, Castle Hill Hospital.
The Macmillan Information Centre provides a drop in service as well as a telephone service on (01482) 461154. These services are available Monday – Friday between 9.00am – 5.00pm. Please note that the Macmillan Information Centre is not open during bank holidays or weekends. However, advice is available on the website; http://www.macmillan.org.uk. Alternatively, there is a free-phone national help line available Monday – Friday between 9.00am – 8.00pm on telephone number 0808 808 0000. You can also write to: Macmillan Cancer Support, 89 Albert Embankment, London, SE1 7UQ
