Clinical Nurse Specialist Team (CNS)

Patient Experience

  • Reference Number: HEY-064/2019
  • Departments: Gynaecology
  • Last Updated: 11 March 2019

Introduction

Most of your questions should be answered by this leaflet.  It is not intended to replace the discussion between you and your doctor, but may act as a starting point for discussion.  If after reading it you have any concerns or require further explanation, please discuss this with a member of the healthcare team.

Clinical Nurse Specialist (CNS) has specialist skills, knowledge and experience in a particular aspect of nursing. We are key members of a multi-disciplinary team involved in your care. You may also hear us referred to as a ‘Key worker’.

We have been identified as your Key Workers and our names are:

Between us we have many years experience of nursing and have chosen to specialise within the field of gynaecology and gynaecological cancer. We have undertaken further studies to enable us to develop our specialist knowledge.

We work as a team and feel that we can offer you support and provide a continuing link through all areas of gynaecological care.

What can we offer you?

Often so much has been said and explained to you that at times it can be confusing. Our role is to offer you support and provide a continuing link through all areas of gynaecological care.  This includes:

  • Helping you and your family understand the treatment and care you will receive
  • Helping you make decisions about your care
  • Answering any questions you may have
  • Helping you talk about the things you feel are important to you

How will it help?

It can make things less worrying when you can talk to someone who has:

  • Time to listen
  • The experience to answer your questions
  • The skill to support you

No question is too small; if it helps you in any way, please ask. It is important that you have access to all available support

Where are based?

We visit the ward and clinic areas regularly to see all women who have been referred to us. If we have not seen you and you feel you would like to speak to one of us, you can contact us via the staff in any of the departments, or by contacting us via the telephone numbers below:

Should you require further advice on the issues contained in this leaflet, please do not hesitate to contact the CNS team on: (01482) 624033 – office and answer phone (01482) 622199 – office

We work Monday – Friday, not weekends or Bank Holidays. All messages left will be dealt with either the same day or the next working day. Do not be alone wondering who you can talk to. Please ring.

Areas and Departments that we work in and link in with include:

Outpatients departments – Gynaecology Outpatients – Women and Children’s Hospital, Women’s Health Outpatients – Castle Hill Hospital

Inpatient wards – Castle Hill Hospital, Ward 30, Hull Royal Infirmary

Other departments – X-ray, Scan & CT, MRI

Oncology departments – Chemotherapy, Radiotherapy, Oncology ward.

Community – GP, Social Workers and Voluntary agencies

Useful Information

Information on Gynaecology Services at Hull University Teaching Hospitals NHS Trust can be found at: www.hey.nhs.uk/gynaecology

Under the General Data Protection Regulation and the Data Protection Act 2018 we are responsible for maintaining the confidentiality of any information we hold about you. For further information visit the following page: Confidential Information about You.

If you or your carer needs information about your health and well-being and about your care and treatment in a different format, such as large print, braille or audio, due to disability, impairment or sensory loss, please advise a member of staff and this can be arranged.

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