Changes to hospital car parking from 15 August

Communications TeamNews

Cars in Argyle Street hospital car park on a sunny day

We recently updated our car parking payment machines at Hull Royal Infirmary and Castle Hill Hospital to allow hospital users to pay using cash card, contactless, online via the APCOA app and with cash.

From Monday 15th August, the machines will be linked to an Automatic Number Plate Recognition system so all you need to do when you arrive at one of our hospitals is park up and go to your appointment. Before you leave site, please visit one of our payment machines, type in your registration number, and pay for your parking. There’s no need to pay in advance, and no need to display a ticket.

Automatic Number Plate Recognition (ANPR) works by constantly searching a ‘read zone’ for vehicle registration numbers. Once a registration number is recognised by the camera it will start a parking episode. The ANPR system will log the entry time to the site, or individual car park, for the purpose of working out the charges when the vehicle leaves. If you are not a Disabled Blue Badge holder, please make a payment before moving to the barrier.

Patients or visitors who hold a valid Disabled Blue Badge issued by the local authority will be permitted to park for free however to ensure that you benefit from this free parking, you are required to register your vehicle on the National APCOA Portal at

If you hold a valid Disabled Blue Badge and you are coming on to one of our sites for the first time you can go to the Security Office to register your vehicle and have it safe-listed. If you find that all accessible parking bays are full, or if it is more convenient to you, you can park in any patient/visitor parking bays, and still benefit from free parking, provided you’ve registered the vehicle. Please note though that we do not permit parking on double yellow lines, double red lines or hatchings, even with a valid Disabled Blue Badge issued by the local authority.

Car parking at the Queen’s Centre will continue to be free for cancer patients, however you will be required to enter your registration number on a tablet within the Queen’s Centre upon arrival to validate your parking.

Very short stays, such as to drop someone off or to pick someone up (including taxis) will also be free, however if you know you will be waiting a while, please park in a relevant bay and pay on exit as per the above instructions to enable drop off bays to remain free for others to use.