Repairs and Batteries

Patients who require a hearing aid repair must contact the Audiology department for an appointment. Patients can call the repair line on 01482 624734 leaving their full name and telephone number on the answering machine for a member of the Audiology team to call them back with an appointment.

Appointments can also be requested by text on 07799895033, by fax on 01482 624745, or by email: audiology@hey.nhs.uk.

You can have your hearing aid repaired at the following clinics. Please state when making the appointment at which clinic you would like to be seen.

  • Castle Hill Hospital (Entrance 3 ENT and Audiology Building, and Entrance 2 Main Outpatients)
  • Hull Royal Infirmary
  • Bransholme Health Centre
  • Marfleet Primary Healthcare Centre
  • East Riding Community Hospital
  • Alfred Bean Hospital
  • Withernsea Hospital
  • Hornsea Cottage Hospital

WE UNFORTUNATELY WILL NOT BE ABLE TO SEE PATIENTS WITHOUT AN APPOINTMENT.


If it not possible for you to attend the department and you do not mind being without your aid for a short while we also provide a postal service:

Please post or drop your aid into us including stamps covering £1.24 for the return postage. A description of what the fault is would also be helpful. We will return the aid to you in the post as soon as possible.

The Audiology Department.
The Centenary Building,
Castle Hill Hospital,
Castle Road,
Cottingham.
East Yorkshire.
HU16 5JQ

Batteries can normally be collected without appointment from:

Alexandra Health Centre: 61 Alexandra Rd, Newland Ave, HU5 2NT Tel 01482 344112 – Mon Fri 8am to 6pm

Alfred Bean Hospital Reception: Bridlington Rd, Driffield. YO25 3JR Tel: 01377 241124 – Mon-Fri 8.30 – 5.30

East Riding Community Hospital: Beverley. HU17 0FA Tel: 01482 886600 – Mon-Fri 9-5pm

Bransholme Health Centre: Goodhart Road, Hull. HU7 4DW Tel: 01482 826788 – Mon to Fri 8.30am to 5.00pm
Or North Point Customer Service Centre: North Point Centre, Bransholme.

Brough – Lloyds Chemist: Unit 6 Welton Rd, Brough, HU15 1AF Tel: 01482 667371

Calvert Centre (Customer Service Centre & 1st Floor): 110a Calvert Lane, Hull. HU4 6BH.  Surgery Hours.

Castle Hill Hospital (Main Outpatients and ENT): Castle Rd, Cottingham – Mon-Fri 8.30-5pm

Cottingham – Lloyds Chemist : King Street, HU16 5QQ Tel: 847112

Diadem Medical Practice: 2 Diadem Grove, Hull. HU9 4AL.

Dr A.K. Datta’s Surgery: Dr Datta patients only. Littondale, Sutton Pk, Hull. HU7 4BJ.  Surgery Hours.

Elliott Chapell Health Centre: 215 Hessle Road, Hull. HU3 4BB.

George St Customer Service Centre: Kenworthy House, George Street HU1 3DT.

Gilberdyke Health Centre: Thornton Dam Lane. Gilberdyke. HU15 2UL Tel: 01430 440225 – Mon to Fri 9.00- 4.00

Goole & District Hospital (Main Reception): Woodland Avenue, Goole. DN14 6RX Tel: 01405 720720 – 24 hrs

Greatfield Clinic: Stalybridge Avenue, Hull. HU9 5BY Tel: 376241 – Mon to Fri 8.30-12.30pm & 1.30-4pm

Hessle Health Centre: Cohens Chemist 11 Hull Road, Hessle. HU13 9LZ Tel: 647611

Highlands Health Centre (Reception): Lothian Way, Nth Bransholme. Tel: 01482 839494 – Mon-Fri 9am-4.30pm

Holderness Road Customer service Centre: The Mount, Holderness Road.

Holme-on-Spalding-Moor: The Surgery, Rush View. YO43 4BJ. Tel: 01430 860221 – Mon, Weds, Fri 8.30am to 6.00pm, Tues & Thurs 8.00am to 4.00pm

Hornsea Cottage Hospital (Outpatients): Eastgate, Hornsea. Tel: 01964 533146 – 24hrs, mornings preferred

Howden Medical Centre: Pinfold Street, Howden. DN14 7DD Tel: 01430 430318 Mon to Fri 8.30am to 12.45pm & 1.45pm to 6.00pm, closed Thurs pm.

Hull Royal Infirmary Main Reception: Anlaby Road, Hull. HU3 2JZ.  24 hours.

Ings Customer Service Centre: Ings Centre, Savoy Road HU8 0TX.

Kingston Medical Centre: 151 Beverley Road, Hull. HU3 1TY. Surgery open hours

Longhill Healthcare Centre: 162-164 Shannon Road, Hull. HU8 9RW.  Surgery open hours

Market Weighton Surgery: 4 Londesborough Rd, Mkt Weighton. YO43 3AY Tel: 01430 873433 Surgery hours

Marmaduke Health Centre: Marmaduke St, Hull HU3 3BH Tel: 01482 223675 – Mon to Fri 8.30am to 5.00pm

Morrill Street Health Centre: Morrill Street, Hull. HU9 2LJ Tel: 01482 323303 – Mon to Fri 8.30am to 5.00pm

Marfleet Healthcare Centre: 348 Preston Rd, Hull. HU9 5HH Tel: 01482 344300Mon to Fri 8.30am to 5.00pm

Mizzen Rd Practice: 5 Mizzen Road, Hull, HU6 7AG. Tel 01482 344910 – Mon to Fri 8.30am to 6.30pm

New Hall Surgery: Cottingham Road, Hull. HU6 8QF. Tel 01482 343390 – Surgery Hours

Newington Healthcare Centre: 2 Plane St, Anlaby Rd. HU3 6BX. Tel: 344200 Mon-Fri 8am-12.30 & 1.30-5pm

Orchard Park Health Centre: Ellerburn Avenue, Hull. HU6 9RR Tel: 01482 857191 – Mon to Fri 8.30am to 5.00pm

Orchard Park Customer Service Centre: Orchard Centre, Orchard Park Road HU6 9BX.

Park Health Centre – East Park Practice Reception: 700 Holderness Rd Hull. Mon-Fri 8am-8pm Sat 9am-1pm

Preston Road Customer Service Centre: Preston Road Village Centre, Preston Road HU9 3QB.

Walker St Customer Service Centre or Riverside Medical Centre Reception: The Octagon, Walker St, Hull HU3 2RA. Surgery Hours.

Rosedale Community Unit: Preston Road, Hedon. HU12 8JU Tel: 01482 891470 – Mon to Fri 9.00am to 5.00pm

Southcoates Medical Centre: 225 Newbridge Road Hull. Tel: 01482 708333 – Mon to Fri 8am to 6.30pm

Withernsea Community Hospital Reception: Queen St, Withernsea. Tel: 01964 614666 – Mon-Fri 9am-4.30pm

Recycling Old Batteries

Old batteries can be handed in to the Audiology department at either Hull Royal Infirmary or Castle Hill Hospital for recycling. Most supermarkets will also offer battery recycling facilities.

Action on Hearing Loss (AoHL):

Action on Hearing Loss (formerly RNiD) are a nationwide charity. They have various drop in clinics across Hull which covers the majority of Hearing Aid maintenance, please drop in and See Lizzi or the other Volunteers to get your tubing changed approximately every 6 months.

Hear to Help staff and volunteers can provide support/advice with the following:

  • tubing, minor repairs, ear mould cleaning and battery replacement
  • training on maintenance of hearing aids
  • advice and support on making the most of the hearing aids
  • rehabilitation courses
  • information and signposting to other services
  • introduction to other useful equipment.

Action on hearing loss

Unfortunately this service is presently only available to people who live within the Hull catchment area.