Tell Us About It in Confidence

I don’t want to use the online form

We would love to hear about your experience. You can use this online form to give us feedback quickly, easily and securely.

What will happen after I submit this form?

  • Your message will be sent via email to either the Patient Advice and Liaison Service (for compliments, comments and concerns) or to the Complaints Team (complaints).
  • You will receive an email confirming that you have submitted the form, but the email will not include a copy of your confidential information.
  • Find out more about how we handle feedback from patients and relatives.

How we protect your data

By completing and submitting this form, you (or your representative, on your behalf) are consenting to the processing of your information for this service. We will ensure your personal information is secured using SSL (Secure Socket Layer) encryption which provides a secure link between our website and your browser. This ensures that all data passed between us remains private and can be verified by the https:// and padlock symbol that appear in the address bar. After submission, your personal information is handled according to our Trust policies and Data Protection Legislation. Find out more about how we process your confidential information.