Last Updated: 23rd September 2020

This statement applies to content published on the www.hey.nhs.uk domain.

It does not apply to content on www.pattie.info, www.joinhullhospitals.co.uk, www.hey247.net, www.heyhils.co.uk, www.thesuturecentre.uk, www.daisyappeal.org, www.hullrad.org.uk, www.wishhcharity.org.uk, www.hullivf.org.uk, physio.hey.nhs.uk, staff.hey.nhs.uk, www.yorkhullcf.org.uk, www.hullmedicalsociety.co.uk, www.nghtraumanetwork.nhs.uk

This website is run by Hull University Teaching Hospitals NHS Trust. It is designed to be used by as many people as possible. The text should be clear and simple to understand. You should be able to:

  • change colours, contrast levels and fonts
  • zoom in up to 300% without the text spilling off the screen
  • navigate most of the website using just a keyboard
  • navigate most of the website using speech recognition software
  • listen to most of the website using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver)

Using the BrowseAloud tool you should be able to:

  • have any text read out loud when you hover over it or highlight a paragraph
  • translate any text into 99 different languages
  • display word meaning through the picture dictionary
  • focus on reading one passage at a time using a screen mask
  • create a simplified view of any webpage

We’ve also made the website text as simple as possible to understand.

AbilityNet has advice on making your device easier to use if you have a disability.

How accessible this website is

We know some parts of this website are not fully accessible:

  • you cannot modify the line height or spacing of text
  • most older PDF documents are not fully accessible to screen reader software
  • live video streams do not have captions

Feedback and contact information

If you need information on this website in a different format like accessible PDF, large print, easy read, audio recording or braille:

We’ll consider your request and aim to get back to you within 7 days.

Reporting accessibility problems with this website

We’re always looking to improve the accessibility of this website. If you find any problems not listed on this page or think we’re not meeting accessibility requirements, contact web.services@hey.nhs.uk

Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).

Technical information about this website’s accessibility

Hull University Teaching Hospitals NHS Trust is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

Compliance status

This website is partially compliant with the Web Content Accessibility Guidelines version 2.1 AA standard, due to the non-compliances and exemptions listed below.

Non-accessible content

The content listed below is non-accessible for the following reasons.

Non-compliance with the accessibility regulations

Some web pages and documents which are essential to our operation, such as regulations and guidance which need to be followed by clinical staff, are currently contained in non-accessible PDF documents. This fails WCAG 2.1 success criterion 1.1.1 (non-text content).

We plan to replace all PDFs with accessible HTML versions by September 2021.

Disproportionate burden

Board papers and minutes that detail the discussions and actions of the Hull University Teaching Hospitals NHS Trust are contained within PDF documents that are sometimes redacted and not accessible to assistive technologies. This fails WCAG 2.1 success criteria 1.1.1 (non-text content), 1.3.1 (info and relationships) and 1.3.2 (meaningful sequence).

We will not be making accessible existing documents relating to the Trust Board as we believe doing so would be too burdensome. We will evaluate whether it is possible to make future board documents accessible to assistive technologies, however this will take some time due to the number of contributors and their lack of knowledge about accessibility requirements. We will work with the Director of Corporate Affairs and aim to be publishing accessible board papers by 23rd September 2021.

Content that’s not within the scope of the accessibility regulations

PDFs and other documents

Some of our PDFs and Word documents are essential to providing our services. For example, we have PDFs with information on how users can access our services, and forms published as Word documents. By September 2021, we plan to either fix these or replace them with accessible HTML pages.

The accessibility regulations do not require us to fix PDFs or other documents published before 23 September 2018 if they’re not essential to providing our services. For example, we do not plan to fix our archive of board papers.

Any new PDFs or Word documents we publish will meet accessibility standards.

Live video

We do not plan to add captions to live video streams because live video is exempt from meeting the accessibility regulations.

What we’re doing to improve accessibility

We are working on providing an accessibility roadmap showing how and when we plan to improve accessibility on this website.

Preparation of this accessibility statement

This statement was prepared on 23rd September 2020. It was last reviewed on 23rd September 2020. This website was last tested on 22nd September 2020. The test was carried out by Hull University Teaching Hospitals NHS Trust.