What Is MyPreOp®? – Frequently Asked Questions

  • Reference Number: HEY-800/2016
  • Departments: Preoperative Assessment

What is MyPreOp?

MyPreOp is an online pre-operative assessment process, which can be completed via computer, tablet/iPad or smartphone. You will be asked to provide the same information as during a face to face pre-operative assessment. It can help speed up the preparations for your operation, so that it can happen sooner.

Why is it better than an electronic form?

MyPreOp is a clear and easy-to-use interactive device. It has branching questions which means that follow up questions can be asked if required. This allows for more detailed information to be received by the hospital to help best plan your care.

I am worried about my operation and giving the right information.

Needing to have an operation may be worrying, but ensuring that everyone is as prepared as possible for your operation will help. MyPreOp is the start of those preparations. There are some people who do not have access to a computer or are not confident to use it on the internet. Your hospital knows this and will be able to help you to give them the information that they need in a different way. This might even be done before you leave the hospital after your outpatient appointment, or it might be over the telephone.

Is it not easier to do this with a telephone interview?

The MyPreOp process can be done over the phone. However, if it is done directly online you can choose when you complete it and you have a chance to review the information you have entered before submitting it.

What happens if I cannot do this online?

When you have seen the doctor/surgeon and discussed having an operation, you will be given a My pre-op card with details about how to complete your MyPreOp online. Do not worry if you cannot do this; there is a telephone number on the card for a helpline at your hospital where they will then be able to help you. This might involve giving you advice about the online process, or booking you a telephone call to give your information over the telephone, or asking you to come to the hospital to complete MyPreOp face to face with a member of staff.

How is the information I send then checked?

When you use MyPreOp, it is important that the information you submit is assessed by a registered nurse. This nurse will make the clinical decisions about any tests or further actions that are needed in preparing for your operation. The nurse will also review the reason for your operation and your paper or electronic health records to ensure that all necessary pre-operative preparation has been done.

Who looks after my data and makes sure it is secure?

MyPreOp is hosted on secure servers that are not part of any particular NHS organisation. This is similar to the way confidential data is held in many other non-health related organisations. Your login details are confidential using your name, date of birth, NHS number and a unique password known only by you. When you choose to submit your information, it is transmitted securely to your health care provider. Once it arrives with the health care provider, your information is then the responsibility of that organisation. This is the same as any other part of your health record.

Can I update my information?

Yes, by logging back into your account, you can update your information and resend it. This means that you can keep your account for future use if required. A record is kept of each set of information that is sent to any particular health provider, and that health provider will also keep a record as part of your health record.

What happens if I lose my login details?

MyPreOp has the ability to send password reminders or reset passwords if you lose you login details. Your health care provider can remind you of your NHS number if you lose that. Your email address will be required in order to send a new password or reminder.

MyPreOp suggests what tests to do, how does it do this?

MyPreOp asks you a series of questions that you answer to give the information usually required before an operation. The tests required which form part of preoperative assessment have been chosen by your consultant in accordance with the National Institute for Health and Care Excellence NICE guidance. You may be required for further tests or investigations based on the answers you provide which will be assessed by registered nurse.

I have done MyPreOp online so why do I still have to come to the hospital?

When you complete the MyPreOp process online your information is reviewed by a registered nurse. If he or she sees that your operation is complex or that you have other health problems you might be asked to come back to the hospital for an appointment to see the nurse or possibly an anaesthetist. This is to make sure that you and the hospital are as well prepared for your operation as possible. This ensures that the entire process leading up to your operation, your operation itself and the period of your recovery and discharge are as safe as possible for you.

Should you require further advice on the issues contained in this leaflet, please do not hesitate to contact:

Preoperative Assessment Department,
Castle Hill Hospital,
Cottingham, HU16 5JQ.
Email: mypreop@hey.nhs.uk.
Day Surgery Only: (01482) 461 750.
Inpatient Surgery Only: (01482) 622 491.
Open: 08:00am – 12:30pm and 13:00pm – 17:00pm.

Under the General Data Protection Regulation and the Data Protection Act 2018 we are responsible for maintaining the confidentiality of any information we hold about you. For further information visit the following page: Confidential Information about You.

If you or your carer needs information about your health and well-being and about your care and treatment in a different format, such as large print, braille or audio, due to disability, impairment or sensory loss, please advise a member of staff and this can be arranged.