Hepatobiliary and Pancreatic Clinical Nurse Specialists

  • Reference Number: HEY-901/2017
  • Departments: Upper GI

Introduction

This leaflet has been produced to give you general information about the Specialist Nurses who will be available to you.  If after reading this you have any concerns or require further explanation, please discuss this with a member of the healthcare team caring for you.

What is a Hepatobiliary and Pancreatic Clinical Nurse Specialist?

The hepatobiliary and pancreatic nursing service is offered by a team of nurses who have specialist knowledge and experience in the care and treatment of patients who are having problems with the pancreas, gallbladder, bile duct and liver.

What is the role of the Hepatobiliary and Pancreatic Specialist Nurse?

This specialist nurse will act as your ‘key worker’ and will provide:

  • A named point of contact for you and your family throughout your treatment and afterwards.
  • Ongoing advice, information and psychological support regarding your diagnosis, tests and treatment.
  • Advice on managing symptoms of your illness.
  • A link with other healthcare professionals involved in your care at home and in hospital.

How to contact us

Anyone who has been diagnosed or is being treated with problems with the pancreas, gallbladder, bile duct and liver can contact the service.  We are happy to be contacted by partners or other family members, provided we have the permission of the patient. If we are out of the office, please leave a message with your name and contact number and we will aim to call you back within the next 24 hours.

Should you require further advice on the issues contained in this leaflet, please do not hesitate to contact the Hepatobiliary and Pancreatic Clinical Nurse Specialists on (01482) 624349 or (01482) 624350, Monday to Friday 08.30am – 4.30pm (excluding Bank Holidays)

Useful addresses and telephone numbers

Pancreatic Cancer UK

Contact www.pancreaticcancer.org.uk 

Macmillan Cancer Support

Provide practical information and emotional support for people living with cancer.

Call 0808 808 0000 or go online at www.macmillan.org.uk

Welfare Rights

If you think you may be entitled to benefits or wish to ask advice.

Call (01482) 300300

Under the Data Protection Act (1998) we are responsible for maintaining the confidentiality of any information we hold about you. For further information visit the following page: Confidential Information about You.

If you or your carer needs information about your health and well-being and about your care and treatment in a different format, such as large print, braille or audio, due to disability, impairment or sensory loss, please advise a member of staff and this can be arranged.