This award will go to an individual or team, which is motivated to constantly improve the services they provide.

You will score more highly if your application includes details of the following:

• A compelling reason to make a change or improvement
• Evidence (clear measures) that an improvement has been made in outcomes/experience
• Creativity, innovation, teamwork and good patient/staff engagement

Moments of Magic gives staff the chance to tell us about the things that have made them proud to work for the NHS and our Trust. Every day the NHS works miracles but a lot of the time these go unheard. However big or small we are encouraging staff to post their Moments of Magic on the message board we have set up especially for this purpose.

Each month the Chief Executive chooses a monthly winner and then overall winner for the Golden Hearts ceremony from the previous 12 months.

This award will go to a team or individual who has successfully implemented an effective patient safety initiative. This may have been the result of learning lessons when something went wrong, addressing feedback from a complaint, PALs query or from a clinical audit, or effectively managing the roll-out of a national initiative.

Your nomination will score more highly if you can show how this person or team has:

• Listened to feedback/concerns raised and taken action in response
• Provided feedback to teams/individuals involved to share learning
• Made an improvement that can be evidenced for the benefit of patients and/or staff

This award is open for public and staff nominations, and will be awarded to a team or individual that has made a significant impact upon improving the patient/service user experience either for an individual patient or service user, in their work area or for the Trust as a whole.

Your nomination will score more highly if you can show how this person or team has:

• Demonstrated compassion and caring above and beyond the call of duty
• Listened to and acted upon feedback from patients/service users

Recognising a person or team which promotes equality, diversity and inclusion for service users, staff or the community.

You may score more highly if you can show how this person or team has:

• Enhanced care for service users and/or colleagues through a sustained and passionate commitment to inclusion
• Has raised the profile of inclusion within their organisation
• Has contributed to an improvement in a specific area of EDI, including: equality of access to opportunities, recruitment or networking

This award is for a team, or individual, that has successfully demonstrated a reduction in the environmental impact of their service or the wider organisation, as we strive to become a carbon neutral organisation by 2030.

You may score more highly if you can show how this person or team has: 

• Helped the trust or their department/service to deliver on one of the Trust’s Zero30 objectives
• Demonstrated a creative and innovative approach to reducing carbon emissions in their area or for the Trust
• Engaged with and communicated the Zero30 project to a wider audience

This award will go to an individual or team which can demonstrate an outstanding and innovative contribution to research and development.

You may score more highly if you can show how this person or team has:

• Successfully delivered a clinical or non-clinical trial with excellent results
• Promoted research as a core component of Trust thinking
• Generated funding bids, training opportunities, projects, partnerships and participants

The winning team of the year will have great team spirit and sense of collective purpose. They will communicate and engage well with their colleagues and other parts of the Trust and will have excelled themselves in the last 12 months with an inspirational effort. They will truly reflect the Trust’s values and behaviours as detailed in the Staff Charter.

You may score more highly if your application includes details of the following:

• How the team contributes to the delivery of great care, and shows excellent team spirit and camaraderie in doing that
• Specific examples of where the team has excelled itself and where they have demonstrated the Trust values/behaviours
• Details of excellent communication, staff engagement, service improvements and partnership working either within or outside of the Trust

The winning team of the year will have great team spirit and sense of collective purpose. They will communicate and engage well with their colleagues and other parts of the Trust and will have excelled themselves in the last 12 months with an inspirational effort. They will truly reflect the Trust’s values and behaviours as detailed in the Staff Charter.

You may score more highly if your application includes details of the following:

• How the team contributes to the delivery of great care, and shows excellent team spirit and camaraderie in doing that
• Specific examples of where the team has excelled itself and where they have demonstrated the Trust values/behaviours
• Details of excellent communication, staff engagement, service improvements and partnership working either within or outside of the Trust

This winning individual will be someone who rarely if ever receives the acclaim they deserve. They may work in an area of the Trust, which is less high profile but their contribution is essential to the service and the smooth running of the organisation.

Your nomination will score more highly if you can show how this person has:

• Consistently excelled in their role
• Helped to improve the team/dept/service/trust
• Contributed to the delivery of great care/patient experience/safety etc.

The winning individual will be a compassionate leader and an inspirational and visionary role model for staff.

You will score more highly if you can evidence how this person has:

• Led their team to excellent performance or improved their team/dept service significantly
• Developed a team of engaged, involved staff who enjoy coming to work
• Involved staff in decision-making, encouraged staff to make suggestions for change and enabled them to deliver improvements
• Provided ongoing and regular support to an individual

This award looks to celebrate younger members of staff (under 30 years old) who have demonstrated a commitment and professionalism in their service and acted as a role model for the Trust.

Your nomination will score more highly if you can show how this person has:

• Excelled in their role
• Helped to improve the team/dept service
• Contributed significantly to the delivery of great care/patient experience/safety etc.

The winning individual will have dedicated at least 25 years of their career to the NHS. They will truly reflect the 6Cs: Care, Compassion, Competence, Courage, Communication, Commitment; and the Trust values: CARE, ACCOUNTABILITY and HONESTY.

You will score more highly if you can show how this person has:

• Demonstrated altruism and compassion in their working life
• Committed their career to improving services for the benefit of patients and/or staff
• Consistently achieved a high standard of performance in their role
• Acted as an inspiration and role model to others